Author Topic: Premium subscription news and info (more info added later)  (Read 4731 times)

Icebear

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Premium subscription news and info (more info added later)
« on: March 07, 2020, 01:15:30 pm »
Info to be added here later
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Icebear

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Re: Premium subscription news and info
« Reply #1 on: March 07, 2020, 01:16:18 pm »
Reminder to all Premium players

To cancel your Premium subscription, please do the following: 
(If you must, then please cancel your subscription proper way as below, and you can always re-start your Premium subscription later on when you would like to resume your Premium subscription again.)

1. Go to your Facebook account

2. Click on downward arrow at the top right part of Facebook to bring up drop-down menu

3. Select Settings on drop-down menu

4. Click Payments in the menu on left side column

5. Click Account Settings, and choose Go Fishing Premium Subscriptions

6. Chose Deactivate

7. Don't forget to click "Save Changes" at the bottom of the window.

Notes:
Cancellation of your subscription will become effective at the end of your current billing cycle.
This is true even if you cancel the subscription in the middle of, or anytime during that billing cycle.
i.e. you have to wait till the end of that billing cycle for the cancellation of your subscription to become effective. There is no ordinary way of stopping your Premium status during the middle of the subscription period <--- very sorry about this, but the game has no say in this since all Facebook game subscriptions have to go through Facebook subscription system, and this is how it is done on Facebook, sorry... 
Please enjoy your Premium status till your current subscription "completes" at the end of current billing cycle.

Also... because sometimes Facebook may be slow with the processing of cancellation of subscriptions, we recommend NOT to wait till the last day of your current billing cycle to do the above steps, as this may result in your Facebook subscription not canceled on that day and thus you may end up getting charged another month of subscription. 

When you un-subscribe your subscription, you may get Facebook "error" message saying you're currently on Premium status. ..this is somewhat confusing.. though it is technically correct, since you still are on Premium status, till the end of your current billing cycle.  Regardless of getting that message (if you get that message) if you have done above steps correctly then your current subscription will cease at the end of current billing cycle.

Sometimes, even despite the fact your Facebook subscription has ended, some players may still get billing statement from your chosen payment company, such as your credit card company.
(sometimes Facebook can get quite fickle and we have no control over it, please do not get at the game. :( )
Usually this will clear in a few days and such billing will be reversed. Please double-check your Facebook Payment setting, and make sure your Subscription is no longer active, and if it is inactive then please wait for a few days for the billing to be reversed.
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